EXPERIENCE

Learning Program Designer                                                                                                         September 2022 – Present
Ulta Beauty Inc. - Bolingbrook, Illinois

• Led end-to-end instructional design for leadership, performance, and culture-focused learning programs, from needs analysis through implementation and evaluation.

• Designed engaging, behavior-based learning experiences across e-learning, blended learning, and ILT formats using evidence-based instructional design practices.

• Created learner-centered content incorporating multimedia, real-world scenarios, and performance support tools to enhance engagement and retention.

• Partnered closely with SMEs and business leaders to translate organizational priorities into relevant, actionable learning solutions.

• Developed assessments and feedback mechanisms to measure learning effectiveness and inform continuous improvement.

• Evaluated and refreshed existing programs using learner analytics and feedback to ensure continued relevance and effectiveness.

• Achieved an average course rating of 4.6/5 from more than 400,000 learner evaluations, reflecting strong learner satisfaction and impact.

• Led UI design and system training for the rollout of a new LMS, supporting adoption through intuitive design and targeted enablement.

Instructional Designer                                                                                                                March 2020 – September 2022
Ulta Beauty Inc. - Bolingbrook, Illinois

• Designed and developed e-learning modules using Articulate Storyline 360 and other tools to support leadership development, operational training, and business processes.

• Supported the development of a comprehensive electronic onboarding program for store management, improving training efficiency and consistency.

• Standardized and documented instructional design processes across the department to improve quality, consistency, and alignment.

• Created a microlearning video library focused on Diversity, Equity, and Inclusion (DEI), supporting cultural awareness and inclusion initiatives.

• Collaborated with stakeholders to define training needs and learning objectives aligned to organizational goals.

• Evaluated and improved learning content using learner feedback and performance data.

Documentation Specialist                                                                                                            January 2017 – March 2020
Ulta Beauty Inc. - Bolingbrook, Illinois

• Created branded learning materials, job aids, and training documentation to support onboarding and role-based learning.

• Designed training visuals, including infographics and graphics, to improve accessibility and learner comprehension.

• Developed interactive toolkits and self-service resources to support employee performance and reduce reliance on supervisors.

Training Coordinator                                                                                                             January 2012 – January 2017
Ulta Beauty Inc. - Bolingbrook, Illinois

• Developed and maintained visually engaging training materials supporting operational processes, in-store events, HR policies, and brand education initiatives.

• Designed graphics, documents, and presentations for new store openings, ensuring clarity, consistency, and alignment for General Managers and key stakeholders.

• Coordinated training materials, logistics, and communication to support Soft and Grand Openings across multiple locations.

• Collaborated with cross-functional teams to produce branded materials and visual assets that enhanced communication, employee engagement, and operational readiness.

EDUCATION

Bachelor of Arts in Instructional Design - April 2024
The University of Arizona Global Campus - Chandler, AZ  

Instructional Design Certificate - November 2021
Association for Talent Development (ATD)

Associates of Arts and Science in Advertising, Graphic Design, and Illustration - May 2006
College of DuPage - Glen Ellyn, IL